Terms & Conditions.
1. General
Monarc is operated by [Your Company Name] ([Company Registration Number]), with its registered address at [Company Address]. These Terms and Conditions govern all purchase orders submitted via Monarc’s website at www.monarc.com. By placing an order, you agree to these terms in their entirety.
We reserve the right to modify these terms at any time without prior notification. The updated terms will be effective immediately upon publication on our website. It is your responsibility to review the terms before placing an order.
If you are under 18 years old, you must have parental permission to order from us. Monarc reserves the right to accept orders only from individuals over 18 years old.
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2. Products and Pricing
Prices on www.monarc.com are displayed in [Currencies], including applicable taxes but excluding shipping costs. Shipping costs are specified at checkout.
We strive to provide accurate product descriptions and images but cannot guarantee exact representation due to variations in screen settings and manufacturing processes. Monarc reserves the right to correct any errors related to product descriptions, pricing, and availability without prior notice.
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3. Order and Confirmation
A binding purchase agreement is formed when Monarc confirms your order via email. If an item is out of stock, we will notify you and offer an alternative or cancel the order with a full refund.
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4. Payment
We accept the following payment methods:
- **Credit & Debit Cards**: Visa, Mastercard, American Express
- **Digital Payments**: Apple Pay, Google Pay, Shop Pay
- **Other Payment Options**: [List additional payment providers, if any]
All transactions are processed securely. Payments are charged in the currency displayed at checkout.
If you wish to cancel your order before shipment, contact us immediately. Orders that have already been shipped cannot be canceled but may be returned following our return policy.
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5. Shipping
Orders are dispatched within [1-2] business days from our warehouse. Estimated delivery times and shipping costs are available at checkout.
5.1 Domestic Shipping
We offer free standard shipping within [Country Name]. Expedited shipping options are available at an additional cost.
5.2 International Shipping
International shipping rates and estimated delivery times vary by location. Duties and taxes may apply and are the responsibility of the customer.
5.3 Unclaimed Shipments
Orders that remain unclaimed will incur a restocking fee of [Amount].
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6. Returns & Exchanges
You may return products within [14] days of receipt for a refund or exchange, provided they are unused and in original packaging. Return shipping costs apply unless the product is defective.
To initiate a return, contact our customer service team at [Customer Service Email]. Refunds will be processed within [5] business days after we receive the returned product.
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7. Faulty Goods
If you receive a defective or damaged item, notify us within [14] days at [Customer Service Email]. We will either replace the item or issue a full refund.
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8. Liability & Disputes
Monarc is not liable for delays or failures in performance due to circumstances beyond our control, such as natural disasters, strikes, or supply chain disruptions.
These terms are governed by the laws of [Jurisdiction]. Disputes shall be resolved in the courts of [Jurisdiction].
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_Last updated: [Date]_